Insights
Field notes from the systems I build, test, and explain.
I write when the work leaves a decision worth sharing. Each article separates what I know, what I am inferring, and the sources behind the explanation.
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04 published notes
Latest · Insight · AI systems
Build vs buy AI: decide what your team should own.
A practical build-versus-buy AI framework based on workflow fit, data, control, operating cost, risk, and long-term ownership.
Why the right documentation page is still hard for AI agents to retrieve.
My working notes on making technical documentation easier for AI agents to retrieve, understand, and cite without pretending citations can be guaranteed.
Hire a technical writer who can question the product, not just polish the sentences.
I explain how to test a technical writer’s research, source handling, judgment, review process, and ability to understand the product.
Earn technical coverage by giving an editor something worth checking.
I explain how technical teams can turn verifiable evidence into a useful source, responsible outreach, and honest measurement.