AI systems
Agents and workflows that do useful work inside the tools a team already uses.
Research, routing, support, reporting, and follow-up still depend on someone moving context by hand.
I map the decision points, connect the right data, add model judgment where it is reliable, and keep human review where it matters.
- Agent and workflow architecture
- Knowledge and retrieval systems
- Tool integrations and structured outputs
- Evaluation, failure handling, and operator controls